It details the typical phases of emotional reactions to change in the workplace, and ties these phases to the stages of a typical project management methodology.
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About the Authors

Katie Terrell
Katie Terrell is an instructor at the University of Arkansas - Walton College Accounting Department. She teaches full time after five years with Tyson Foods, where she held various Information Systems roles focusing on business analysis and organizational change management. You can reach her at kterrell@walton.uark.edu.
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